{"@context":"https://schema.org","@type":"JobPosting","title":"Center Manager","description":"

Location: Borivali, Mumbai
\r\nSalary: Up to ₹65,000 per month + Incentives
\r\nExperience Required: 2 to 4 years (Preferably in Ed-Tech)
\r\nJoining: Immediate
\r\nInterview Process: Online/Offline

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Job Summary:

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Silica is seeking a highly motivated and experienced Center Manager to oversee operations at our center in Borivali, Mumbai. The ideal candidate should have a strong background in Ed-Tech and be skilled in communication, team management, and customer service. This role requires the candidate to manage day-to-day operations, ensure smooth functioning of the center, and drive business growth while maintaining excellent customer experience. You will be expected to motivate and lead a team, enhance student engagement, and achieve business objectives.

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Key Responsibilities:

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Manage overall operations of the center, ensuring smooth day-to-day activities.
Lead and supervise the team, providing training, support, and guidance as required.
Maintain a high level of customer satisfaction by addressing student and parent concerns promptly.
Ensure achievement of sales and business targets through effective planning and execution.
Track key performance metrics and implement improvements.
Maintain reports related to student enrollments, feedback, and center performance.
Collaborate with the marketing and sales teams to drive leads and student enrollments.
Uphold high standards of service delivery and adherence to Silica policies.

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Required Skills and Qualifications:

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2 to 4 years of experience in a similar role, preferably in Ed-Tech.
Excellent communication skills, both written and verbal.
Strong leadership, problem-solving, and interpersonal skills.
Ability to handle multiple tasks and prioritize efficiently.
Self-motivated, goal-driven, and results-oriented individual.
A passion for education and student success.
Ability to manage client relationships and build a rapport with students and their families.

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Additional Information:

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Immediate joining is preferred.
The interview process will be conducted both online and offline.

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